Our COVID-19 Changes


Marshy Hope holds the utmost commitment to the health of our clients, our staff, and our community. In the interest of public health, we have adopted these policies in response to the COVID-19 pandemic.

Self-Quarantine

Please stay home and reschedule your appointment if you have symptoms of COVID-19 or have been exposed to someone with symptoms

Temperature Checks

Clients or visitors who may be symptomatic may be screened with a touchless thermometer; clients with a reading of 99.5 degrees or higher will need to be rescheduled and leave

Respiratory Symptoms

If clients or visitors are showing respiratory symptoms, they may be asked to leave immediately.

Telehealth

Telehealth is first choice for treatment, if available and clinically appropriate.

Occupancy Limits

Please only bring persons necessary for clinical treatment into the building.

Arrival

Please wait in your vehicle and enter the building at your appointment time to reduce time in waiting area.

Face Masks

Face masks must be worn inside of the building at all times.

Social Distance

Please social distance (stay at least 6 feet apart)

Cover Up

Please cover your cough or sneeze.

Touchless Check-in

The front office staff will sign in for you.

Sanitizing

Staff are regularly cleaning and disinfecting frequently touched surfaces

No Food or Drinks

No food or drinks are allowed inside of the building.

Our Services


Psychiatric evaluation, medication management, individual therapy, family therapy, and group therapy

How to Enroll

During COVID19, please contact the Business Office Manager at 410-221-2266 to do an intake over the phone. You will need to have your insurance information available. She will then mail you a packet of new patient paperwork (or you may download from our website) to complete and return in a self-addressed stamped envelope. Please include a copy of your state issued ID card and insurance card. For minors, a copy of the birth certificate and/or custody agreement is also required. Once the office receives your completed paperwork, they will call you to schedule an initial evaluation with a therapist.

Payment Options

Our services are approved for Medicaid and Medicare reimbursement and many private insurance plans, including BlueCross/BlueShield, Magellan, United Behavioral Health, Aetna, Claimsbridge, and Cigna. Our clinic offers a sliding scale for payment based on income level and eligibility. If you do not see your insurance provider listed, please contact the Business Office to inquire.

Patient Portal

We provide an interactive patient portal through our Electronic Health Records system, AdvancedMD. If you have a patient portal account, follow this link to access the portal. For information on setting up a portal account, please read this document. If you need further help accessing your portal account, please contact our office.

Resources


Information and services of value to our clients and our community.

Mid Shore Behavioral Health

https://www.midshorebehavioralhealth.org/

National Alliance on Mental Illness

https://www.nami.org/Home

Substance Abuse and Mental Health Services Administration

https://www.samhsa.gov/

Dorchester County Health Department

http://www.dorchesterhealth.org/

Maryland Department of Health Behavioral Health Administration

https://bha.health.maryland.gov/pages/index.aspx

Maryland Department of Health Coronavirus Resources

https://coronavirus.maryland.gov/

Alcoholics Anonymous online meetings

https://aa-intergroup.org/oiaa/meetings/

Maryland Coalition of Families

http://www.mdcoalition.org/

Mental Health Association of Maryland

https://www.mhamd.org/

Narcotics Anonymous online meetings

https://freestatena.org/online-meetings/

National Domestic Violence Hotline

https://www.thehotline.org/

Mid-Shore Council on Family Violence

https://mscfv.org/

On Our Own of Maryland, Inc.

https://onourownmd.org/

Veteran’s Crisis Line

https://www.veteranscrisisline.net/

New Client Documents


Please contact the business office manager to complete an intake before you complete new client paperwork.

Advance Directive

Download Document (PDF)

Client Handbook

Download Document (PDF)

Client Orientation Checklist

Download Document (PDF)

Client History

Download Document (PDF)

Consent for Treatment

Download Document (PDF)

Informed Consent for Telehealth

Download Document (PDF)

Demographic Sheet

Download Document (PDF)

Release of Information Form

Download Document (PDF)

Release of Information to Emergency Contact

Download Document (PDF)

Release of Information to Other Mental Health Provider

Download Document (PDF)

Release of Information to Primary Care Physician

Download Document (PDF)

Release of Information to School

Download Document (PDF)

About Marshy Hope


Founded in 2002, Marshy Hope Family Services is CARF accredited and licensed by the State of Maryland to operate as a free standing outpatient behavioral health clinic serving the regional behavioral health needs of the eastern shore of Maryland.

Mission

Marshy Hope Family Services joins with individuals, families, and communities to encourage hope, recovery, and wellness.

Vision

To make a positive difference in the overall well-being of our community through respectful, high-quality, person-centered care.

Executive Leadership


Mary June McGinnis

LCSW-C Managing Associate and Clinical Director

Donna Beitel

MD Medical Director

Meghan Cleary

LCSW-C Program Director

Clinical Staff


Kathleen Bautista

CRNP-PMH

Donna Beitel

MD

Patricia Brown

LCSW-C

Alida Bushe

CRNP-PMH

Meghan Cleary

LCSW-C

Melanie Craig

LMSW

Lisa Kluepfel

CRNP-PMH

Mary June McGinnis

LCSW-C

Cheryl Mitchell

LCSW-C

Felix Nathan

LCSW-C

Suzan Parker

LCSW-C

Anna Pokrywka

LCSW-C

Business Office Staff


Tamiko Collins Pinder

Business Office Manager

Clients Rights Representative

Darcelle Gardner

Business Office

Denise Moaney

Business Office

Contact us


Our Location

813-1 Chesapeake Drive
Cambridge, MD 21613

Office Phone

410-221-2266

Office Fax

410-221-2878

Emergency on-call phone for current clients

443-521-3273

Email (for general inquiries, please do not contact if having a mental health emergency)

marshyhope@marshyhope.com

Hours


Monday-Friday

8am-5pm, evenings by appointment only, specific to some providers

Saturday

8am-3pm, by appointment, specific to some providers